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Managed Services

Is your computer important to your business?  For a set monthly cost, we will monitor your computer and fix any problems we find over the internet.

HCL monitoring and support includes:

Remote Monitoring
Remote Support
On-Site support as required (travel charges apply)
Monitored Anti-Virus (Eset NOD32)
Monitored full PC backup (to a USB drive)
Priority Service
Free setup of any equipment purchased from us
25% discount on online backup
20% discount on labour if you do not opt for the labour-inclusive package.

We also have a premium monitoring package available which includes free on-site and remote support.

Hosted ExchangeHosted Exchange Email

Our Microsoft Exchange email service has many advantages over other email providers.  Read more about it here.

Online Backup

Have you ever thought about what would happen to your computer and backups in the event of a major flood or earthquake?

We have several online backup solutions available which will ensure the security of your valuable data no matter what happens.  You can choose to back up only your most important data, or you can back up your entire PC/Server and have it available to be turned on as a "Virtual Machine" running on the backup server.

  • Backups are stored on servers located in Tauranga, and replicated to Auckland, ensuring your data is safe even in the event of a Christchurch scale natural disaster.
  • Military grade encryption ensures nobody can access your backups without your password
  • No need to worry about changing backup tapes or drives and storing them in a secure location.